By participating in this campaign, you are agreeing to the terms and conditions stated on this page. The organizer reserves the right to amend the terms and conditions of the campaign without any prior notice including the quantum of rewards and the applicability of rewards. The organizer reserves the right […]
What is the reward of signing up with DoctorOnCall?
RM30 credit will be credited to your account after signing up with DoctorOnCall. You will also receive RM10 cash back after making your first purchase with us. For every purchase you make, there is 3% cashback (capped at RM15 per transaction). Refer a friend and get 1% cashback on all […]
Where can I explore the career opportunities with DoctorOnCall?
All career opportunities are available here. Alternatively, you may email your curriculum vitae to humanresources@doctoroncall.com.my
Can I claim payment made to DoctorOnCall from my insurance provider?
This depends on your subscribed policy with your insurance provider. Please check with your insurance representative.
Is it safe to use my debit/credit card on DoctorOnCall?
Yes. DoctorOnCall uses iPay88, a third-party payment processing service to process all credit/debit card payment transactions. This payment intermediary is PCI-compliant, which is the most stringent level of certification that ensures all cardholders’ data is stored, processed and transmitted securely by using the industry standard encryption technology.
What are the payment methods available for DoctorOnCall services?
We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay).
How do I pay for DOC consultation and medication?
As a corporate member, your consultation and medications are covered by your employer. No payment is required up front. Standard exclusions and coverage limits apply.
What is health forum?
You may ask a health question anonymously at our health forum for free and our doctors will reply to your question.
How much COVID-19 test cost?
COVID-19 test prices in Malaysia vary depending on providers and locations. Tests conducted by the Ministry of Health are free of charge. Prices for COVID-19 tests conducted by private providers can range from RM100-600. You can check the prices at the hospitals or laboratories that offer this service. (Ready Stock) […]
Do private hospitals offer COVID-19 test services?
Yes, you can. In order to do covid-19 tests in government hospitals, there are certain requirements that need to be fulfilled. In case you’re not eligible for it, you may opt for services offered by private hospitals or laboratories. You may also book an appointment online. (Ready Stock) Whistling COVID-19 […]