There are a number of different ways to test for COVID-19 in the body, with the most common and easy to perform tests being the RT-PCR and the RTK-Antigen tests, also known as diagnostic tests. Another form of testing is called the antibody test. Diagnostic tests such as RT-PCR and […]
What are the COVID-19 tests available on DoctorOnCall?
DoctorOnCall is a platform that aggregates different providers who will carry out their services for COVID-19 testing. Currently, the type of tests that you are able to book with us are the RT-PCR Test, RTK-Antigen Test, and the latest one which is the Rapid PCR test. You can choose to […]
What is the Rapid PCR (ID Now) Test?
Rapid PCR Test or also known ID Now COVID-19 test is able to screen for the COVID-19 virus as quick as 13 minutes, allowing for a faster diagnosis or detection of the virus. (Ready Stock) Whistling COVID-19 Home Rapid Antigen Kit (RTK) Lollipop Design RM34.50 ADD TO CART (Ready Stock) […]
What are the delivery options available on DoctorOnCall?
Same day delivery (only within Klang Valley regions) Order your items by 12pm and get your items within the same day. If order after 12pm of the day, your items will be delivered by the end of the next day. Standard Delivery You will receives your items within 3 – […]
Is the delivery fee of my purchase free of charge?
You will be entitled to free delivery upon spending RM120 and above on our platform. Our standard shipping charge for Malaysia standard delivery is RM10 for orders below RM120.
How do I pay for the medication?
We accept payment via Online Banking, Credit Card, and e-Wallets (Boost, GrabPay).
How is my order packaged and delivered?
Our packages are delivered discreetly with no indication of contents. Medicines are packaged in factory-sealed blister/strip packaging. Your package is delivered and tracked by a trusted courier service.
Is the medication provided by DoctorOnCall genuine and safe to use?
All our medications are sourced from local pharmacies with a Poisons A Licence granted by the Ministry of Health (MOH) to the licensed pharmacists. These medications must be registered with the MOH before they can be sold or marketed to consumers. Our medicines carry a registration number (e.g., MAL20021429K) and […]
Does DoctorOnCall provide home visits or emergency services?
We do not provide home visits or emergency services. Please visit your nearest hospital emergency department for urgent medical attention.
Can I get Medical Certificate (MC) from DoctorOnCall?
Medical Certificates (MC) /sick notes are provided with consultation to those with selected corporate partnerships with DoctorOnCall, the decision to allow MCs on our platform for corporate employees falls onto the corporate client itself. If you are a corporate client and you need to check if you are eligible for […]
