Polisi Pembatalan Polisi Pemulangan/Pemulangan Kami memahami bahawa keadaan tertentu mungkin memerlukan anda untuk memulangkan atau menukar produk. Pemulangan dan pertukaran adalah layak di bawah keadaan berikut: 2. Alasan-Alasan Yang Tidak Diterima untuk Pemulangan dan/atau Pertukaran: 3. Proses Pemulangan/Pertukaran: Percubaan Penghantaran Tempatan Gagal Sebab-sebab penghantaran gagal dan tidak terhad kepada yang […]
Same Day Delivery
Same Day Delivery Information: We’re pleased to offer you same-day delivery services for select products within our coverage zone. Here are some important details about our same-day delivery mechanics: Service Coverage: Same-day delivery is available for addresses within the specified postcodes listed below: 52200 Kuala Lumpur 50666 Kuala Lumpur 55914 […]
What are the key details and policies regarding Same Day Delivery?
Same Day Delivery Information: We’re pleased to offer you same-day delivery services for select products within our coverage zone. Here are some important details about our same-day delivery mechanics: Service Coverage: Same-day delivery is available for addresses within the specified postcodes listed below: 52200 Kuala Lumpur 50666 Kuala Lumpur 55914 […]
What is the Shipping & Return/Cancellation Policy?
Cancellation Policy Return/Refund Policy 1. Acceptable Reasons for Return and/or Exchange: We understand that certain circumstances may require you to return or exchange a product. Returns and exchanges are eligible under the following conditions: 2. Unacceptable Reasons for Return and/or Exchange: 3. Return/Exchange Process: a. The Customer shall examine the […]
How soon will a consultation be scheduled after placing my order?
Your consultation will be scheduled on the same day if your order is placed between 8:00am to 8:00 m. For orders placed after 8:00pm that require a consultation, the consultation will be scheduled for the next day from 8:00am to 8:00pm. You may WhatsApp us with your full name & […]
What happens if a product is out of stock after I complete a teleconsultation? Will I be refunded?
The RM7.99 teleconsultation fee will still be charged, but you will receive a refund for any prescribed items that are out of stock if you have already paid for them.
If I am unsuitable for treatment, can I get a refund for the teleconsultation?
The RM7.99 consultation fee will still be charged, but you will receive a refund for the items prescribed if the treating doctor does not approve the treatment plan.
What is the RM7.99 teleconsultation fee for?
The fee includes the time required by our doctors to evaluate your records, determine whether you are a candidate for treatment, and discuss treatment options with you. Our doctors are paid according to the number of patients they treat, and all consultation fees are given to our medical staff in […]
Is a doctor’s consultation necessary with my purchase?
According to regulations, If your purchase includes prescription medication, it needs a doctor’s consultation.
Who should not receive the Sinovac vaccine?
Individuals with a history of allergic reaction to vaccines, or other severe medical conditions should consult a doctor before receiving the vaccine.
