Your consultation will be scheduled on the same day if your order is placed between 8:00am to 8:00 m. For orders placed after 8:00pm that require a consultation, the consultation will be scheduled for the next day from 8:00am to 8:00pm. You may WhatsApp us with your full name & Order ID at 019 796 9585 to indicate a preferred time for your consultation.
- What happens if a product is out of stock after I complete a teleconsultation? Will I be refunded?
- If I am unsuitable for treatment, can I get a refund for the teleconsultation?
- What is the RM7.99 teleconsultation fee for?
- Is a doctor’s consultation necessary with my purchase?
- Does DoctorOnCall provide home visits or emergency services?
- Can I get Medical Certificate (MC) from DoctorOnCall?